Audits can be stressful and tense for both sides of the table. The sheer nature of recovering money already paid makes overpaid claims recovery a tumultuous task. Payers are pressured to identify overpaid claims, retrieve medical records, schedule audits, and expedite payment recovery. Providers are inundated with record requests from multiple sources, resulting in a huge administrative burden. Tensions are high, and the relationship between payer and provider is set up to fail.